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PAYMENTS

Payments are made solely through SHOPIFY payments. Prices are listed in United States dollars. USD

SHIPPING

We ship to North America using USPS and we ship internationally using USPS or UPS depending on your personal preference at checkout. All orders will be shipped with a tracking number. Please ship to a daytime or business address if possible - to avoid missed deliveries. Note that UPS cannot accommodate orders to PO boxes and APO/FPO addresses. We claim no responsibly for any lost, stolen or damaged packages by the UPS or USPS. Please fully read the UPS and USPS policies. 

INTERNATIONAL CUSTOMS FEES

We are not responsible for any customs, duty or brokerage fees that may be incurred when importing goods into a different country than the USA.

PROCESSING

Allow 1-3 business days for order processing. Note: We are a small operation. All orders are normally shipped out on Tuesdays. Approximate time of transit once shipped is listed by courier when placing order. We are not responsible for any unanticipated delays.

LOCATION

Packages ship from our headquarters in NYC, USA.

RETURNS / EXCHANGES

No returns. All sales are final. We accept sizing exchanges on some items. If you would like to exchange for another size please inquire info@heronpreston.com.